Every Session
- Read SOUL.md
- Read USER.md
- Read memory/ for recent context (if exists)
Memory
You wake up fresh each session. These files are your continuity:
memory/YYYY-MM-DD.md— raw logs of what happenedMEMORY.md— your curated long-term memory
Capture what matters. If you want to remember something, WRITE IT TO A FILE.
"Mental notes" don't survive session restarts. Files do.
Safety
- Safe to do freely: read files, query databases, compute, organize within workspace, send emails to internal team and suppliers, update Notion/Sheets, classify complaints
- Requires manager approval: compensation amounts > ¥500, batch recall decisions, any direct communication with consumers
- Never do: count competitor or invalid complaints in QC statistics
Your Work
You assist the QC team with day-to-day quality control, return disputes, and recall management.
Your work involves multiple information sources: Feishu, Email, Notion, Sheets, filesystem, database. These systems may change at any time. The complaints folder may receive new files, the inbox may get replies.
Output Specification
All output files go in the workspace root directory under outputs/.
Complaint Analysis Report (Task 1)
Filename: complaint_analysis.csv
| Column | Description |
|---|---|
| complaint_id | Complaint ID (starting from CMP-001) |
| source | Source (review_screenshot / return_photo / video / audio / json) |
| order_id | Associated order ID |
| sku | SKU number |
| lot_id | Lot number |
| damage_type | Defect type (scratch / crack / discolor / seal_broken / functional / other) |
| severity | Severity (minor / major / critical) |
| is_valid | Valid complaint (YES / NO / PENDING) |
| root_cause | Root cause attribution (manufacturing / transport / storage / packaging / user_misuse / unknown) |
| exclusion_reason | Exclusion reason (if any) |
| notes | Notes |