ScimUserRoutingSkill
ININ.PureCloudApi.Model.ScimUserRoutingSkill
Properties
| Name | Type | Description | Notes |
|---|---|---|---|
| Name | string | The case-sensitive name of a routing skill configured in Genesys Cloud. | |
| Proficiency | double? | A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. When "Best available skills" is enabled for a queue in Genesys Cloud, ACD interactions in that queue are routed to agents with higher proficiency ratings. | [optional] |
PureCloudPlatform.Client.V2 224.0.0