name: openevidence-incident-runbook description: 'Incident Runbook for OpenEvidence.
Trigger: "openevidence incident runbook".
' allowed-tools: Read, Write, Edit, Grep version: 1.0.0 license: MIT author: Jeremy Longshore jeremy@intentsolutions.io tags:
- saas
- openevidence
- healthcare compatibility: Designed for Claude Code
OpenEvidence Incident Runbook
Severity
| Level | Condition | Response |
|---|---|---|
| P1 | API down | Immediate |
| P2 | Degraded | 15 min |
| P3 | Intermittent | 1 hour |
Triage
- Check OpenEvidence status page
- Verify API key is valid
- Test connectivity with curl
- Check error logs for patterns
Mitigation
- Enable cached/fallback responses
- Queue requests for retry
- Notify affected teams
Resources
Next Steps
See openevidence-data-handling.