name: virtual-agent/web description: "Zoom Virtual Agent SDK for web embeds. Use for campaign or entry ID chat launch, event-driven controls, user context updates, and CSP-safe deployment." user-invocable: false triggers:

• "virtual agent web"
• "zoomCampaignSdk"
• "zcc-sdk"
• "campaign embed"
• "entry id"
• "waitForReady"
• "engagement_started"

Zoom Virtual Agent SDK - Web

Official docs:

• https://developers.zoom.us/docs/virtual-agent/web/
• https://developers.zoom.us/docs/virtual-agent/web/reference/

Quick Links

1. concepts/lifecycle-and-events.md
2. examples/campaign-and-entry-patterns.md
3. references/web-reference-map.md
4. troubleshooting/common-issues.md

Hard Guardrails

• Gate calls behind readiness (zoomCampaignSdk:ready or waitForReady()).
• Do not call show/hide/open/close before SDK initialization.
• Keep CSP and script host policy validated before debugging business logic.
• Prefer campaign embed over entry ID when minimizing user friction is a priority.

Chaining

• Product-level architecture and drift checks: ../SKILL.md
• Contact Center web context: ../../contact-center/web/SKILL.md
• OAuth or REST for backend workflows: ../../oauth/SKILL.md, ../../rest-api/SKILL.md