name: podium-webhooks-events
description: "Podium webhooks events \u2014 business messaging and communication platform
\ integration.\nUse when working with Podium API for messaging, reviews, or payments.\n
Trigger with phrases like "podium webhooks events", "podium-webhooks-events"
.\n"
allowed-tools: Read, Write, Edit, Bash(npm:), Bash(curl:), Grep
version: 2.0.0
license: MIT
author: Jeremy Longshore jeremy@intentsolutions.io
tags:
- saas
- podium
- messaging
- reviews
- payments compatibility: Designed for Claude Code, also compatible with Codex and OpenClaw
Podium Webhooks Events
Overview
Handle Podium webhook events for messages, reviews, and payments with event routing and idempotent processing.
Prerequisites
- Podium OAuth tokens configured
- HTTPS webhook endpoint
Instructions
Step 1: Webhook Event Types
| Event | Description |
|---|---|
message.received | Inbound customer message |
message.sent | Outbound message delivered |
message.failed | Message delivery failed |
review.created | New review posted |
payment.completed | Invoice payment received |
Step 2: Event Handler
import express from 'express';
const app = express();
app.post('/webhooks/podium', express.json(), async (req, res) => {
const { type, data } = req.body;
const handlers: Record<string, (data: any) => Promise<void>> = {
'message.received': async (d) => {
console.log(`Message from ${d.attributes['contact-phone']}: ${d.attributes.body}`);
},
'message.sent': async (d) => {
console.log(`Message delivered: ${d.id}`);
},
'review.created': async (d) => {
console.log(`New review: ${d.attributes.rating}/5`);
},
'payment.completed': async (d) => {
console.log(`Payment received: $${d.attributes.amount / 100}`);
},
};
const handler = handlers[type];
if (handler) await handler(data);
res.status(200).json({ received: true });
});
Step 3: Register Webhook
await podium.post('/webhooks', {
data: {
attributes: {
url: 'https://your-app.com/webhooks/podium',
events: ['message.received', 'message.sent', 'review.created', 'payment.completed'],
},
},
});
Output
- Webhook endpoint handling all Podium event types
- Event routing to specific handlers
- Message, review, and payment events processed
Error Handling
| Issue | Cause | Solution |
|---|---|---|
| No events received | Wrong URL | Verify HTTPS URL in webhook config |
| Duplicate events | Retry delivery | Implement idempotency with event IDs |
| Handler timeout | Slow processing | Offload to background queue |
Resources
Next Steps
For error diagnosis, see podium-common-errors.