name: cohort-access-request description: Help with access to cohort materials and recordings. Use when a customer cannot find or access cohort content, workshop materials, or live session recordings. metadata: trigger_phrases: - "access cohort" - "cohort materials" - "materials recordings" related_skills: ["course-content-locked", "access-locked-out", "technical-issue-course-content", "login-link", "outdated-course-content"] sample_size: "121" validation: | required_phrases: - "let me know if" forbidden_patterns: [] max_length: 500 metrics: "sample_size: 121\navg_thread_length: 3.37\ntop_phrases:\n - phrase: "let me know if"\n count: 26\n percent: 21.5\n - phrase: "me know if you"\n count: 18\n percent: 14.9\n - phrase: "know if you have"\n count: 12\n percent: 9.9\n - phrase: "https click convertkit mail"\n count: 11\n percent: 9.1\n - phrase: "click convertkit mail com"\n count: 11\n percent: 9.1\n - phrase: "convertkit mail com d0u0eq3vz2a0hoekdowamhzn73444hlh5xp3"\n count: 11\n percent: 9.1\n - phrase: "convertkit mail2 com 4zume0z58lbeh5vepv3cxh3d7pv77"\n count: 10\n percent: 8.3\n - phrase: "https click convertkit mail2"\n count: 9\n percent: 7.4\n - phrase: "click convertkit mail2 com"\n count: 9\n percent: 7.4\n - phrase: "have access to the"\n count: 8\n percent: 6.6"

Cohort or Workshop Access

Response Patterns (from samples)

Common openings:

• "Hey,"
• "Hi,"
• "Hi there,"

Common core lines:

• ">>"
• ">>>"
• ">"

Common closings:

• "Best,"
• "Happy learning!"
• "No recording of the workshop itself will be available, but you'll find that EpicReact.Dev is much better than a simple workshop recording."

Phrases That Work (4-gram frequency)

• "let me know if" — 26 (21.5%)
• "me know if you" — 18 (14.9%)
• "know if you have" — 12 (9.9%)
• "https click convertkit mail" — 11 (9.1%)
• "click convertkit mail com" — 11 (9.1%)
• "convertkit mail com d0u0eq3vz2a0hoekdowamhzn73444hlh5xp3" — 11 (9.1%)
• "convertkit mail2 com 4zume0z58lbeh5vepv3cxh3d7pv77" — 10 (8.3%)
• "https click convertkit mail2" — 9 (7.4%)
• "click convertkit mail2 com" — 9 (7.4%)
• "have access to the" — 8 (6.6%)

Tone Guidance (observed)

• Openings trend toward: "Hey,"
• Closings often include: "Best,"

What NOT To Do

• Don't introduce policy details that are not present in the verified response lines above.
• Don't paraphrase or reframe the customer's question in a way that changes meaning.
• Don't add refund/discount promises unless they appear in the extracted responses for this topic.

Validation

Draft must:

• Include at least one of the required phrases from the validation block
• Stay consistent with the observed response patterns above
• NOT introduce policy details that are not present in the verified response lines above.